If you have questions about specific services, please navigate back to the Contact Us tab and select one of the dropdown menu options.
Should you experience difficulty contacting us via phone, please send us an email at:
- AleraPay Customer Service: AleraEdgePay@AleraGroup.com
- PremiumPay Customer Service: AleraEdgePremium@AleraGroup.com
- Benefit Administration/Enrollment: Please email your CARE representative
800 Parker Hill Drive Suite 100 Rochester, NY 14625
800.836.0026